Microsoft Exchange Performance Monitoring and Reporting
Make Your Exchange On-Prem, Hybrid, and Online Users Happy
The performance of your Microsoft Exchange on-prem and hybrid deployment and cloud services are the centerpiece for your company’s email messaging, calendar, and task handling.
Make sure to provide the best possible performance, know about issues before end-users do, compare and report on SLAs, plus handle licensing all in one place – your SCOM console.
What is Microsoft Exchange?
Microsoft Exchange Online (ExO) is an important part of the Microsoft 365 family. The hosted application provides organizations with secured, reliable business-class messaging capabilities. Microsoft Exchange users can access their emails, shared calendars, contacts, and tasks from any endpoint device.
End-to-End Performance Monitoring for Exchange Online, On-Prem, and Hybrid setups
Exchange Internal and External Mail Flow Monitoring
Exchange mail flow is mission-critical, yet mail flow troubleshooting can be time-consuming.
A mail flow is a path an email takes from the mailbox to the internet and vice versa. This is done via a transport pipeline composed of services, connections, components, and queues to route the email. If it fails, an email containing a large customer order, an assessment request, or a customer complaint, might be late or even lost.
The Mail Flow health is one of the first indicators to look at when it comes to issues with email delivery.
The NiCE Active 365 Management Pack for Exchange monitors, graphs, and alerts on Exchange Mail Flow. It actively tests and reports back the Exchange Mail Flow Latency, and Mail Flow Health (send/receive email messages). This makes troubleshooting Exchange mail flow latencies much easier and helps for reliable business transactions.
In addition to the internal mail flow checks, external mail flow checks are available out-of-the-box for a wide variety of external email providers such as Google Mail, HotMail, Yahoo, and Outlook.com.
For details on Microsoft Exchange Mail Flow see click here
NiCE IT Management Solutions is a long-term Microsoft Business Partner with Gold status for Application Development and Datacenter.
Start advanced Microsoft 365 Monitoring now
Please send us your request via the web form. We are looking forward to receiving your request.
Kind regards and keep on rocking,
Your NiCE IT Management Solutions Team
Explore all NiCE Monitoring Extensions for Microsoft 365