Monitoring Entra (Azure AD) Connect
Monitor Entra for Secure M365 User Logon
Entra is perse a very sound and reliable solution for ID synchronization between on-prem and cloud applications. However, as with every complex and sensible system, there is room for failure. The Entra Connect Health, especially for large and distributed environments, already provides a lot of information to troubleshoot Entra Connect issues.
Monitor Entra Connect to Troubleshoot M365 Login Issues
Monitoring your Entra Connect helps you identify and troubleshoot M365 login issues throughout your entire environment right on the spot. The NiCE Active 365 Management Pack Extension for Entra Connect provides you with in-depth and easy-to-understand monitoring and reporting options.
Read more about Understanding errors during Entra synchronization at https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-sync-errors.
NiCE IT Management Solutions is a long-term Microsoft Business Partner with Gold status for Application Development and Datacenter.
What is Entra Connect?
Entra Connect automatically synchronizes the identity data between the local on-premise Active Directory and the cloud-based Azure AD. Users can access both on-premise applications and cloud services, such as Microsoft 365, using the same common identity credentials.
Entra Connect is a great relief for IT admins, as they do not have to double provision users in on-premise and cloud environments, which could easily cause issues jeopardizing both productivity and security.
Manage Entra Sync with Ease
The NiCE Active 365 Management Pack extension for Entra Connect allows you to keep track, manage, and report on all Azure AD Connect operations.
Track, Manage, and Report on all Entra Connect Operations with Ease
Entra Connect State Views
Entra Connect architecture consists of various objects and services such as seed computers, servers, synchronization services, connectors, and more. The NiCE Active Management Pack for Entra Connect checks and visualizes the state of these various objects and services as Entra Connect State Views.
Read more about Entra Connect Topology at https://docs.microsoft.com/en-us/azure/active-directory/hybrid/plan-connect-topologies
Integrated Entra Connect Health Alerts View
Entra Connect Health Service Alerts indicate failures in the identity infrastructure. The NiCE Management Pack extension for Entra Connect integrates all Entra Connect Health Alerts into SCOM and presents them in a single view.
This helps administrators save time when troubleshooting Entra Connect Health issues. Correlating Entra Health Service Alerts with other data in SCOM tells a much more detailed error story, enabling you to single out and solve errors much faster.
Read more about Entra Connect Alerts in the Entra Connect Health Alert Catalog at
https://docs.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-health-alert-catalog
Azure Enterprise Applications and Service Principals
What are Azure Enterprise Applications and Service Principals?
Azure Enterprise Applications are apps registered via Entra, an Identity and Access Management (IAM) system, to provide secure and orchestrated access. Upon app registration in Entra a service principal, representing a blueprint of the application object, is created. The service principal now represents the local application instance in your tenant or directory, deriving from a global application. As the authorization endpoint, the service principal defines what the application can do in target directories, who can use it, what resources it can access, and so on.
Are Entra Connect Profiles In Sync?
Keep track of Profile Syncs that have different time stamps on both systems.
The NiCE Management Pack automatically detects and alerts you on profiles that are not in sync.
Knowing about such details allows for direct issue resolution and prevents user complaints.
Monitoring Entra Connect Export Details per Profile
Entra Connect Export information details per profile are helpful to understand if Entra reaches a corrupt state on the Entra Connect site.
Easily understand Entra Connect Export changes per Profile such as Adds, Updates, Renames, Deletes, Delete Adds, and Failures.
Monitoring Entra Connect Profile Stage Failures
A server in staging mode allows you to make changes to the configuration and preview them. It also allows verification of the running of full import and full synchronization before you go into production mode again. Monitoring for Entra Connect stage failures helps you to roll out changes much faster and more securely.
For more information on Entra Connect: Staging server and disaster recovery see https://docs.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-sync-staging-server
Monitoring Entra Connect Profile Export Failures
Errors may happen during any export. These reach from data mismatch errors, duplicate attributes, data validation failures, deletion access violations, password access violation errors, large objects, or exceeded allowed length, through to existing admin role conflicts.
The NiCE Management Pack helps you keep track of any Entra Connect Profile Export Failures by mapping them into SCOM. With a right-click on the alert, you can drill down deeper for advanced problem resolution.
For more information on understanding errors during Entra synchronization
see https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-sync-errors
Monitoring Entra Connect Export Details per Connector
Identifying Entra export details per connector is helpful to understand if Entra reaches a corrupt state on the Entra Connect site.
The Management Pack traces and graphs out Entra Connect export details per Connector such as Export Adds, Export Updates, Export Deletes, and the total number of objects synced.
For more information about Entra Connectors see https://docs.microsoft.com/en-us/connectors/azuread/
Monitoring Entra Connect Import Stage Details
When importing Entra Connect data, there are several change options you want to keep track of. The NiCE Management Pack provides you with complete insights into Import Stage details such as No Change, Adds, Updates, Renames, Deletes, Delete Adds, and Failures.
Monitor Entra Connect Details per Run-Profile
Entra Connect Run-Profiles define how to update the data (Full/Delta Import/Sync, and Export). It is therefore important to monitor the health and status of Run-Profiles.
Using the Management Pack, you will get graphs on
Last status per Run-Profile
Last run duration per Run-Profile in seconds
Run-Profiles In Sync
Flow failure per Run-Profile
Embedded Entra Connect Admin Tasks
To ease every day Entra Connect administrators’ lives, the Management Pack comes with a pre-set Entra Connect Task to Enable and Disable Firewall Rules for Windows Remote Management.
Start advanced Microsoft 365 Monitoring now
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Kind regards and keep on rocking,
Your NiCE IT Management Solutions Team
